Faster self-service storage
Customers pay, receive access and store items without waiting for staff to allocate keys or process cash.
Payment provider integration
Adyen payments for Vpod smart lockers
Connect secure, contactless payments to self-service locker journeys. Vpod controls the locker session, access and audit trail while Adyen supports the in-person payment transaction.
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adyen
Pay
Assign locker
Access securely
Connected pay-and-store
A smoother route from payment to locker access
The integration is designed for environments where customers pay to store bags, personal items or purchases. A successful payment can trigger the next stage of the locker journey, including compartment allocation and delivery of a PIN, QR code or digital access instruction.
Operations teams gain a more consistent self-service process, finance teams receive clearer transaction references, and customers avoid cash desks, paper tickets and manually issued keys.
Best suited to paid public storage, venue lockers, luggage storage, leisure facilities and optional paid services attached to retail journeys.
Contactless payment initiation
Start a locker rental after an approved terminal payment response.
Refund and status support
Build defined processes for failed, cancelled, duplicated or refunded transactions.
Controlled access release
Provide the selected access method only when the configured payment condition is met.
Operational audit trail
Connect payment references with locker sessions to simplify support and reconciliation.
Business outcomes
Why combine Vpod and Adyen?
The integration turns payment into part of the storage journey rather than a separate queue, desk or manual process.
Lower front-line workload
Automated allocation and digital credentials reduce repetitive counter tasks and help teams focus on exceptions.
Monetise underused space
Introduce a paid convenience service with configurable pricing, rental periods and compartment rules.
Clearer reconciliation
Use payment and locker references to investigate disputes, verify outcomes and support reporting.
Replace keys and paper tickets
Digital access methods reduce the risks associated with lost keys, duplicated tickets and undocumented handovers.
Standardise across locations
Create a repeatable payment and locker configuration for multi-site estates, subject to local merchant and tax requirements.
Relevant decision-makers
Who benefits from the integration?
Different teams care about different parts of the journey. The strongest business case connects customer convenience with measurable operational control.
Operations Directors
Relevant because: they need high-throughput services that reduce queueing, cash handling and manual interventions at busy periods.
Commercial Directors
Relevant because: paid storage can create an additional revenue stream, improve yield from available space and add a premium convenience service.
IT & Integration Leaders
Relevant because: they own API architecture, credentials, network security, monitoring, test environments and support escalation.
Facilities & Estate Managers
Relevant because: they require reliable locker availability, clear maintenance ownership and a standard operating model across sites.
Finance Teams
Relevant because: they need agreed pricing, tax, receipt, refund and reconciliation processes before the service goes live.
Customer Experience Leaders
Relevant because: they are responsible for making payment, storage and collection intuitive for visitors with minimal assistance.
Industry relevance
Where paid smart lockers add the most value
Use cases are strongest where customers carry bags, need temporary storage or value fast access before and after an experience.
Venues, arenas & attractions
Speed up bag storage before entry, reduce cloakroom queues and create a scalable visitor service for peaks and event changeovers.
Hotels & hostels
Offer paid luggage storage for early arrivals, late departures and non-resident visitors without tying up reception teams.
Transport hubs & public spaces
Provide intuitive short-term luggage storage with digital access and structured handling of refunds or failed transactions.
Retail & shopping destinations
Add paid bag storage, returns or premium collection services alongside click-and-collect and customer service journeys.
Leisure, sports & recreation
Replace coin-operated lockers with a more flexible payment and access experience for day visitors, members and spectators.
Events & exhibitions
Deploy a repeatable paid storage service for conferences, festivals and exhibitions where demand changes by event profile.
Integration enablement
A controlled route from concept to launch
Successful deployment depends on defining the commercial journey, technical architecture and operational ownership before configuration begins.
Scope the journey
Confirm pricing, rental duration, terminal model, access method and exception rules.
Prepare Adyen
Set up the merchant structure, stores, terminals and required Terminal API configuration.
Configure Vpod
Apply locker allocation, payment triggers, credentials, receipts and expiry policies.
Test exceptions
Validate approved, declined, abandoned, offline, refunded and duplicate transaction scenarios.
Agree ownership
Document monitoring, finance reconciliation, terminal maintenance and support escalation.
Technical readiness
Core requirements to confirm
Exact architecture is project-specific and should be validated with Vpod, Keynius and Adyen specialists.
Software
- Vpod / Keynius Pay & Store configuration
- Adyen merchant account
- Approved pricing, refund and receipt rules
Connectivity
- Stable connection for lockers and terminals
- HTTPS traffic and required firewall rules
- Local or cloud architecture agreed
Credentials
- Adyen API or terminal credentials
- Merchant, store and terminal identifiers
- Vpod integration administration access
Governance
- Payment data responsibilities defined
- Refund and dispute ownership agreed
- Monitoring and audit procedures documented
Plan a paid smart locker journey around your customers
Talk to Vpod about your use case, estate, payment architecture, locker capacity and launch requirements.