Reduce queues
Move bag storage away from reception handover.
SMART LUGGAGE STORAGE
Luggage lockers that give guests freedom—and teams their time back.
Secure, self-service luggage storage for hotels, hostels, venues, attractions and transport environments. Configure the journey around complimentary or paid use, digital access and central oversight.
Designed around your spaceCloud managed25+ countries
29lockers at Ibis Geneva
58%average occupancy
380k+recorded uses
6×first-year ROI
REMOVE THE RECEPTION BOTTLENECK
Turn luggage storage from a manual task into a guest service.
Early arrivals, late departures and group movements create demand outside room-access times. Individually assigned smart lockers give guests a controlled self-service route while reducing repetitive tagging, lifting, locating and handover work for staff.
Release staff
Let teams focus on higher-value guest service.
Strengthen control
Record access, activity and collection events.
Create value
Support complimentary or paid storage models.
THE GUEST JOURNEY
Store. Explore. Return. Collect.
The physical locker journey can remain simple for the guest while payment, booking and access context sit behind it. Where storage is chargeable, Worldline can support a payment-to-entitlement journey or Adyen can connect payment authorisation with locker entitlement and reconciliation. A guest can also carry an agreed Apple Wallet pass or digital access credential, while hotels, attractions and transport destinations can explore pre-booked luggage storage through booking and ticketing APIs.
BUILT FOR REAL BAG MIXES
Capacity designed around demand—not a standard locker wall.
Model the compartment mix around actual bag sizes, peak volume, dwell time, available footprint and accessibility requirements. The same connected journey can then be applied across compact cabin bags, standard suitcases and oversize items.
Plan capacity with Vpod →MEASURED DEPLOYMENT
Ibis Geneva: from reception bottleneck to self-service storage.
The Ibis Geneva deployment demonstrates how a mixed-size smart locker installation can combine independent guest access, optional cashless payment and remote management in a live hospitality environment.
380k+ uses58% occupancy6× ROI
Explore Vpod customer evidence →
PLAN YOUR DEPLOYMENT
Give guests a better place to leave their bags.
Discuss capacity, compartment sizes, guest access, payments, booking pathways and the commercial model for one site or a wider portfolio.