What is this Privacy Policy for?

It explains how Vpod collects, uses, stores, and protects personal data when you visit the website, contact Vpod, book a demo, or use Vpod products and services.

Who is responsible for my personal data?

Vpod Smart Solutions is the “data controller” for personal data collected through its website and direct sales/marketing activities. In some service contexts, Vpod may act as a “data processor” for a customer.

Does this policy apply to UK users?

Yes. The policy applies to UK users and is designed to align with UK GDPR and the Data Protection Act 2018.

What personal data might Vpod collect?

Typically: name, work contact details, company info, job role, enquiry details, demo requests, and website usage data (like IP address and browser type). If you use Vpod systems, data could include access or booking details depending on the workflow your organisation chooses.

Why does Vpod collect personal data?

To respond to enquiries, provide demos/quotes, deliver and support products, improve services, maintain security, and meet legal obligations.

What is the lawful basis for processing under UK GDPR?

Common bases include: legitimate interests (e.g., running the business), contract performance (delivering products/services), consent (marketing cookies or emails), and legal obligation (compliance and security).

Will Vpod use my data for marketing?

Only if it’s relevant to your enquiry or you’ve opted in. You can unsubscribe at any time.

Does Vpod sell personal data?

No. Vpod does not sell personal data to third parties.

Does the Vpod website use cookies?

Yes. Cookies help the site function properly, understand usage, and improve experience.

What kinds of cookies are used?

Typically essential cookies (site functionality), analytics cookies (performance/traffic insights), and possibly marketing cookies (to measure campaigns).

Can I manage or disable cookies?

Yes. You can control cookies through the cookie banner on the site or via your browser settings.

Who might Vpod share data with?

Service providers who help run operations (e.g., hosting, CRM, analytics, installation/support partners). They only receive what’s needed to provide their services and must protect it.

Is data ever transferred outside the UK?

Some providers may process data in the EEA or other regions. Where this happens, Vpod uses appropriate safeguards (like UK-approved transfer mechanisms).

Do Vpod customers have access to visitor/locker data?

Yes. If your organisation runs a Vpod system, your employer or site operator controls the workflow and can access relevant usage data as the controller.

How does Vpod keep personal data secure?

Through organisational and technical measures such as access controls, encryption where appropriate, secure hosting, and staff training.

How long does Vpod keep personal data?

Only as long as necessary for the purpose collected — for example, to manage your enquiry, fulfill contracts, provide support, or meet legal requirements.

What rights do I have over my personal data?

You can request access, correction, deletion, restriction, object to processing, and request data portability. You can also withdraw consent where consent is the basis.

How do I make a data request?

Contact Vpod using the email or address listed in the policy. Vpod may need to verify your identity before acting on the request.

Can I complain about how my data is handled?

Yes. You can contact Vpod first, and you also have the right to complain to the UK Information Commissioner’s Office (ICO).

If I’m a visitor or employee using a Vpod system, who controls my data?

Usually the organisation operating the lockers or visitor system (your employer, venue, or site owner) is the data controller. Vpod processes data on their instructions to provide the service.

Vpod

Our privacy policy.

PRIVACY POLICY

Privacy Policies.

Porposes

Necessary Functionality

Required Data
IP Address, Browser Attributes

Storage Times
Data will be stored as long as required in order to fulfill the purpose.

Recipients
Jquery, Automattic

Processing Regions
USA

Legal Basis
Legitimate interests

Website Usage & Analysis

Required Data

IP Address, Browser Attributes

Storage Times

Data will be stored as long as required in order to fulfill the purpose.

Recipients

Microsoft, Google

Processing Regions

USA

Legal Basis

Consent

Looks like the legal basis for processing here is consent. This means you have the right to revoke this at any time.

Tag Management

Required Data

IP Address, Browser Attributes

Storage Times

Data will be stored as long as required in order to fulfill the purpose.

Recipients

Google

Processing Regions

USA

Legal Basis

Legitimate interests

Local

Required Data

IP Address, Browser Attributes

Storage Times

Data will be stored as long as required in order to fulfill the purpose.

Recipients

internal

Processing Regions

USA

Legal Basis

Legitimate interests

Form Security

Required Data

IP Address, Browser Attributes

Storage Times

Data will be stored as long as required in order to fulfill the purpose.

Recipients

Google

Processing Regions

USA

Legal Basis

Legitimate interests

Data Privacy Management

Required Data
IP Address, Browser Attributes

Storage Times
Data will be stored as long as required in order to fulfill the purpose.This purpose also uses cookies. Please see the Cookie Manager for further details on cookie retention.

Recipients
Truendo

Processing Regions
European Economic Area

Legal Basis
Legitimate interests

GDPR User Rights

Information

In cases where your data has been obtained from you, or where it has not been obtained directly from you, you have the right to be informed about how your data may be used (e.g. for which purposes) and your rights associated therewith (e.g. whom to contact about your data).

Art. 13

Access

You have the right to obtain confirmation as to whether or not your personal data is being processed. If your data is being processed, you shall have access to it (receipt of a copy) and be informed about the details of its processing.

Art. 15

Rectification

Should your personal data not be correct or complete, you have the right to have it rectified or completed without undue delay.

Art. 16

Erasure

The “right to be forgotten” allows you to request that your personal data be erased without undue delay, if certain grounds apply. For example, you may request erasure where the use of your personal data is no longer required.

Art. 17

Restrict Processing

Under certain circumstances, you have the right to request that the processing of your personal data is restricted. For example, where provisions allow for it, you may request that your data is not erased, but rather that its use be restricted.

Art. 18

Data Portability

In numerous cases you have the right to receive your personal data which you have provided, so that it can be transmitted for further use where so required.

Art. 20

Object

In numerous cases, you have the right to object to having your personal data be used and processed. For example, you have the right to object that your data be used for direct marketing purposes.

Art. 21

Complaint to Authority

We hereby inform you about your right to direct any complaints about the way we process personal data directly to the responsible authority.

If you would like to execute any of the above mentioned rights, then please write us an email at info@vpod.com

Data Controller

Vpod Smart Solutions Ltd

Contact

info@vpod.com

Data Protection Officer

info@vpod.com