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vGreet Visitor and Smart Locker Integration | Vpod
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Workplace, visitors and venues integration

Let the visitor journey continue beyond check-in.

When a visitor checks in with vGreet, give them a secure place for belongings, contractor equipment or an item they need to collect—without asking reception staff to manage every handover.

  • Clear visitor arrival
  • Controlled storage access
  • A record of every handover
Vpod vGreet reception kiosk beside integrated smart lockers
Know who has arrived

Use the visitor’s booking, arrival time and host details so they do not have to explain everything again.

Give them the right locker

Put belongings, contractor equipment or an item for collection in a named secure compartment.

Record what happened

Record when the locker was opened, when the item was collected and whether reception or security had to help.

The integration opportunity

Join digital reception to the physical handover.

Vpod describes vGreet as its cloud-based visitor management and virtual reception platform, supporting pre-registration, guided check-in, host notifications, access checks and a live view of who is on site. A planned connection to Vpod lockers can then give the visitor a secure place to store or collect an item.

A workplace might offer temporary visitor or contractor storage alongside employee lockers; a public destination can connect the same visitor context to high-throughput venue storage; and equipment issued to contractors should use a recorded asset issue-and-return process.

Visitor using a vGreet self-service reception screen

Authentic vGreet workflow imagery from Vpod’s current visitor management page.

From reception screen to secure action

Tell every visitor exactly what to do next.

The screen should confirm that check-in is complete, show the locker number, explain where it is and tell the visitor how to open it. Nobody should need to understand locker software or ask reception for basic instructions.

Known visitor

Their name, host and visit time are already available, so reception does not need to enter them again.

Specific outcome

The visitor receives a locker number, location and clear opening instructions.

The joined visitor journey

From “I’m here to see Alex” to “my item is secure”.

vGreet confirms who has arrived and who they are visiting. Vpod assigns the right locker, tells the visitor how to use it and records what happens.

vGREET · ILLUSTRATIVE VISIT
VISITOR CHECKED INMaya Patel · 10:30London HQ · Host: Alex Morgan · Contractor
VPOD SMART LOCKER
STORAGE ASSIGNEDLocker V-12 readyReception Zone · collect before 17:30
  1. 01 · PRE-REGISTER

    Plan the visit

    The host enters the visitor’s name, visit time and destination before they arrive.

  2. 02 · CONFIRM

    Check they can use storage

    Check-in status, host approval and the type of visit determine whether a locker is needed and for how long.

  3. 03 · ALLOCATE

    Assign the right space

    The system selects an available compartment of the right size in the right part of the building.

  4. 04 · CREDENTIAL

    Give access to one locker

    The visitor receives the QR code, badge, PIN or staff help they need to open only their assigned locker.

  5. 05 · USE

    Store, collect or return

    On-screen directions and status make the handover clear without guesswork.

  6. 06 · EVIDENCE

    Record the collection

    The record shows when the locker was assigned, opened, emptied or left overdue.

When something changes

If the visitor is unknown, the host changes, no locker is free or the code fails, the screen tells the visitor who to contact and alerts the responsible team.

Running the same service across sites

Use the same basic check-in and locker process everywhere, then apply each building’s opening hours, security rules, accessibility needs and support contacts.

Illustrative solution-design journey only. The visitor, host, time and locker details do not represent a specific live deployment.

Designed for shared ownership

What each team needs the service to do.

Remove front-of-house friction

Fix the everyday problems visitors and reception teams face.

Compare the day-to-day operation

Reception-managed storage versus visitor self-service.

Decision area
Staffed reception storage
vGreet with Vpod lockers
Arrival
Visitor repeats details and waits for assistance
Check-in can lead straight to a locker number and instructions
Handover
Items are tagged, moved and retrieved manually
The visitor stores or collects the item from a named compartment
Access
Keys and verbal permission depend on the shift
A QR code, badge or PIN opens only the assigned locker
Exceptions
Problems remain with whoever is on reception
The visitor sees who to contact and the responsible team is alerted
Evidence
Paper logs and memory provide limited accountability
The record shows assignment, opening, collection and overdue items

See self-service at venue scale

Make self-service simple—and make help easy to find.

Co-op Live Best Practice shows how Vpod self-service lockers fit a live venue operation: guests use the lockers themselves while the venue team remains available when something goes wrong.

Watch Co-op Live Best Practice
Co-op Live Best Practice self-service lockers video thumbnail
Vpod venue workflow videoCo-op Live Best Practice – Self-Service Lockers

Decisions to make before installation

Agree who does what before connecting the systems.

When to assign a locker

Decide whether booking, arrival, host approval or a reception choice should start the locker process.

Who is allowed to use one

Decide which visitors and contractors qualify, who confirms them and whether they use a QR code, badge or PIN.

Which locker they receive

Set the size, location, accessible options, directions and the time by which the locker must be emptied.

What must be recorded

Choose whether assignment, opening, collection, return and overdue status are recorded in vGreet, the locker system or both.

Who deals with problems

Name the team that handles unknown visitors, failed codes, full lockers, lost items and privacy or security questions.

How every site will run it

Keep the main process consistent while allowing for local opening hours, locker locations, security rules and support contacts.

Integration availability, supported triggers, data direction and delivery scope must be confirmed during solution design. This page does not assert functionality beyond the agreed configuration or claim a deployed workflow where none has been confirmed. Product names and trademarks belong to their respective owners.

Start with the arrival

Show us what happens before, during and after check-in.

Bring examples of who visits, how hosts approve them, what needs to be stored, how access works today and who handles problems.

Book an integration workshop