Receive
Courier scans or selects the recipient.
Vflex smart parcel lockers
Automate parcel receipt, secure every handover and give people 24/7 self-service collection—with one cloud-managed parcel locker system.
Deployed across more than 400 locations in 25+ countries

Replace the reception bottleneck
Vpod parcel lockers connect courier delivery, secure storage, recipient notification and authenticated collection. Teams gain control without turning reception into a package room. For managed handover workflows, explore delivery locker solutions.
Courier scans or selects the recipient.
Best-fit compartment is assigned.
Email or SMS is sent instantly.
PIN, QR, card or mobile access.
One system, multiple environments
Configure compartment sizes, access methods, workflows and finishes for your users and parcel profile.
Built for every decision-maker
Reduce reception pressure, clutter and wasted space.
Parcel lockers for facilities teams →Offer secure, 24/7 collection across every building.
Parcel lockers for property managers →Connect identity, access, reporting and multiple sites.
Parcel locker systems for IT leaders →Standardise delivery handling as parcel volumes grow.
Parcel automation for operations teams →Connected parcel management
Parcel lockers become more valuable when the physical handover is connected to the systems that already create parcel records, match recipients, trigger notifications and record collection status.
The existing Vpod FacilityOS / LogisticsOS workflow demonstrates how label capture, recipient matching, best-fit locker allocation, notification and proof of collection can sit around the locker transaction.
View the connected parcel-management case study →
Parcel, logistics and API integrations
Use the parcel solution page as an authority route into the integration layer. Each connection should start with a real operational trigger, then define allocation, notification, collection status and exception ownership during solution design.
Where Metafour manages inbound parcels and recipient data, connect that parcel context to secure locker allocation, notification and self-service collection.
Explore a Metafour parcel workflow → Custom API pathwayFor in-house or specialist logistics platforms, define the API journey from parcel creation and recipient matching through locker assignment, collection and final status.
Design a custom parcel API workflow → Tracking & chain of custodyExtend tracked mail and goods workflows into a controlled locker handover, keeping recipient, item, location and collection evidence connected.
Explore iTrack and secure locker handover → Service management · where relevantWhen parcel or item collection is part of a wider service request, facilities or asset workflow, ServiceNow can provide the request and entitlement context around the locker action.
See the ServiceNow integration pathway →Scope note: supported triggers, interfaces, data direction, notifications and exception ownership must be confirmed for each deployment. The links above describe relevant integration pathways rather than assuming identical functionality in every project.
Browse the complete Integrated Partners Hub →Solve the operational pain
Make the right comparison
Compare staff-led handover with secure self-service collection.
Read the comparison →See how automation changes labour, visibility and throughput.
Read the comparison →Compare space, access hours, security and operating cost.
Read the comparison →Understand the impact on first-time delivery success.
Read the comparison →Explore the evidence
Plan your parcel locker system