Vpod field guide · integration edition
The editorial front door to connected locker workflows
Smart Locker
Integration Library
Connect the physical handoff to the systems that already run your organisation: identity, workplace, service, access, facilities, parcels, payments, venues and assets.
A practical route from business trigger to system connection. Explore how locker software, APIs, credentials and operating teams work together—and follow each pathway to the relevant Vpod integration page.
CONNECTED
WORKFLOWS
One locker.
Many systems in motion.
A smart locker service can begin in a workplace booking, identity directory, service request, parcel event, payment or venue ticket. The locker platform turns that intent into a controlled allocation and access event. A useful integration then returns the right status to the system and team that need it.
This library explains the relationships around that handoff: what each system contributes, which information should move, where control belongs and how teams can recover when the expected path changes.
Start with the live Vpod Integration Hub ↗The integration directory
Start with the system
that owns the trigger.
Vpod organises its connected pathways by the systems shaping the user or operational journey. Open a partner page for the published route, then confirm the details that apply to your deployment.
Workplace & service
Workplace & service connections
Parcel & facilities
Parcel & facilities connections
Payments & venues
Payments & venues connections
From API request
to real-world handoff.
The guide follows an integration across its full life: define the trigger, map the systems, choose identity and access controls, connect the workflow, measure it and keep it dependable.
Read from the start ↓Integration field note
The connected locker model
Smart lockers sit at the meeting point of software and physical space. The cabinet is the visible endpoint, but the full service also includes an identity, a rule for entitlement, a method of access, a record of what happened and an owner for the next action. A locker integration connects that physical event to the business system that understands why it should happen.
Think of a locker journey as a sequence: a person, parcel or asset becomes eligible; a service selects a compartment; a credential opens it; the door event is recorded; and the relevant system receives a confirmation. Each step can belong to a different platform. The integration design gives those steps a shared identifier, a defined owner and a safe way to recover if one platform is unavailable.
This is why a smart locker should be considered part of an operating model, not as an isolated cabinet or an extra application. Vpod brings locker hardware, a cloud management platform and system connections into one solution. The integration hub is the directory for specific pathways; the smart-locker solutions page explains the wider platform and deployment context.
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Vpod software and platform boundaries
Locker software coordinates the service: users or operators request an action, the platform checks the relevant rules, a compartment is selected, and the access event is recorded. Administration also covers locations, locker banks, sizes, assignment rules, status, reporting and remote operations. The shape of these controls depends on whether the use case is employee storage, IT assets, parcels, retail fulfilment or paid guest storage.
A connected design has boundaries. The Vpod locker platform manages the locker workflow and device-side event. An identity provider remains responsible for identity lifecycle and authentication. A workplace platform remains responsible for desk or room context. A payment service remains authoritative for payment outcomes. Integrations pass the minimum useful information between them and avoid duplicating decisions where the source system already owns them.
During discovery, ask which capabilities are native to the locker platform and which require an integration. Confirm how administrators assign roles, how a door is taken out of service, how stale allocations are released, how platform updates are managed and which operational reports are available. Vpod’s smart-locker overview is the right route for platform scope; the integration directory covers individual connected workflows.
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APIs, webhooks and system contracts
An API is a defined way for one application to request information or an action from another. In a locker workflow, an API might create an allocation, check an entitlement, retrieve an event or release an assignment. A webhook is a message sent when an event occurs, such as a successful deposit or collection. These mechanisms can support timely workflow updates, but they need explicit contracts.
A useful API contract describes the purpose of each operation, required fields, response codes, authentication, rate limits, retries and versioning. It also defines what each identifier means. A booking reference, person identifier, locker assignment and payment reference should not be treated as interchangeable. Agreeing on those identifiers early makes it possible to trace a journey across systems without exposing unnecessary personal data.
Design for failure as well as the successful path. Requests may arrive twice; a service may respond slowly; credentials may expire; and a receiving system may be briefly unavailable. Idempotent operations, correlation identifiers, retry limits and a reviewable exception queue help avoid duplicate allocations or silent data loss. For custom workflow discussions, use Vpod’s parcel-management API route or the integration hub to identify the closest existing model.
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Microsoft Entra ID and workforce identity
Microsoft Entra ID can sit within a workplace locker journey when the organisation wants access to relate to a managed employee identity. The design question is not simply whether the locker can recognise a person. It is how the employee’s organisational identity, group or status maps to an eligible locker service, and how changes to that identity affect an existing allocation.
Agree whether the workflow needs single sign-on for administrators, user authentication, directory attributes, group membership or lifecycle signals. These are different functions and may have separate security owners. Define which attributes are necessary, whether they are sourced from Entra ID or another system, how quickly updates need to take effect, and what should happen when a person is disabled or changes location.
The locker access method can be a badge, mobile credential, PIN or another configured option; do not assume identity federation itself opens a physical door. Test the complete path from authoritative identity to entitlement, credential presentation, access event and revocation. Vpod’s Microsoft Entra ID integration page describes its specific route and should be read alongside the wider smart-locker platform information.
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Okta and identity governance
Okta can be part of an integration design where an organisation uses it to manage digital identity, access or application sign-in. Keep the purpose precise: an administrator signing in to a management console, an employee proving an identity, and a card reader authorising a physical action are related but distinct control points. The design should identify the system responsible for each one.
Map joiner, mover and leaver events to locker entitlement. New starters may require a defined service and location. A transfer may change which locker groups are available. A leaver event may trigger release or disablement within a specified period. The service owner should agree how temporary workers, contractors, visitors and shared accounts are handled, rather than leaving those cases to ad hoc manual exceptions.
Identity governance also needs evidence. Decide what event proves that access was granted, changed or removed; who can review that record; and how long it is retained. Avoid copying whole identity profiles into a locker system when a durable identifier and a small set of attributes are enough. See the Okta integration pathway for Vpod’s published connection, and confirm scope for the intended environment.
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HID, badges and credential choice
HID credentials are familiar in many workplaces because the same badge can be used across a range of physical-access workflows. For lockers, the important questions are which credential technology is present, how the user is mapped to an authorised service, and whether the locker reader and access policy are configured for that credential. Badge familiarity can reduce friction, but it does not remove the need for careful enrollment and governance.
Document the credential format and the authority that issues it. A badge number can be sensitive when it functions as an identifier, so protect it in transit and avoid putting it in URLs, logs intended for broad access or customer-visible messages. If a badge is lost, define how the credential is revoked, how the user obtains a replacement and how existing locker access is recovered.
Test real credential scenarios rather than only a happy-path demonstration: newly issued badge, replacement badge, expired permission, a user with more than one role, and a reader or network fault. Vpod’s HID integration page outlines the published pathway. Compare it with the organisation’s physical-access controls and locker use case before finalising reader configuration.
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RFID, NFC, QR and PIN as access methods
RFID, NFC, QR codes and PINs are ways to present or prove an access entitlement at the locker. They have different user expectations and risk characteristics. A contactless badge is convenient in a workplace; a QR code can fit a visitor or parcel collection journey; a PIN can work where a user has no enrolled credential. Selection should follow the environment and threat model.
Consider what the user must carry, whether they need a network connection or smartphone, how long the credential remains valid, whether it can be forwarded, and how it is recovered if lost. A QR token can be convenient for one-time collection, but should have appropriate expiry and reuse controls. A PIN needs rate limits and a clear reset route. A card can be familiar, but lost-card handling remains essential.
The locker workflow should state how an authentication attempt is checked, what happens after repeated failure, whether the user sees a useful message and how an operator can help without bypassing controls. A credential is only one part of authorisation: the system must still check the user’s right to that particular compartment at that time. Test accessibility and privacy alongside speed and convenience.
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Genetec and security operations
Genetec appears in Vpod’s identity and access integration pathways. In an enterprise setting, the discussion often concerns how locker events and permission decisions fit with the organisation’s wider security model. Establish whether the requirement is credential reuse, operational visibility, a defined event exchange or an end-to-end workflow before deciding which systems should communicate.
Security teams should define the events that matter, such as a successful opening, denied attempt, forced door or an operator override where the deployed system exposes those events. Decide which team monitors those events and what action follows. A data feed without a response owner creates noise; a useful integration connects an event to a proportionate procedure and an auditable resolution.
Maintain separation of responsibilities. The access-control platform can remain the source of physical security policy while the locker platform remains the authority for locker state and allocation. Reconcile identity mapping, event time, location identifiers and retention rules during design. Vpod’s Genetec integration page is the specific entry point; confirm the exact events and configuration for the site.
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Siemens SIPORT and physical access policy
Siemens SIPORT is listed in Vpod’s identity and access pathways. When lockers are part of a site with existing access-control administration, the aim is to make the relationship between site permissions and locker use understandable to users and administrators. Reusing established access policies may be appropriate, but only if the use case and the required level of separation have been agreed.
Some lockers are shared by many users across a day; others are assigned to an employee or controlled asset. A building-access pass may prove who is presenting a credential, but it does not by itself decide which locker that person may open. Define the additional locker entitlement: location, compartment group, time window, purpose and any approval conditions.
Include the access-control team in reader selection, credential testing, exception design and change management. Test access during normal operation, after revocation, during scheduled maintenance and at every site type. Review the Siemens SIPORT integration pathway with Vpod and the site security owner to confirm what is supported for the planned deployment.
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ServiceNow and service workflows
ServiceNow can be relevant when a locker action belongs inside a service-management process. For example, a request for equipment or a reported locker fault may be managed as a service request or incident, while the locker platform handles the physical allocation or door state. The value comes from reducing re-keying and preserving a traceable handoff between the service desk and the locker operation.
Decide which records should be created, updated or linked. A ticket may need a request identifier and resolution state; the locker workflow may need a person, location, asset, assignment window and access result. Keep the relationship clear: a ticket is not a compartment allocation, and a locker event does not automatically mean a service request is resolved.
Plan operational ownership for abandoned requests, partial completion and incidents that require a person to act. A good design lets staff answer: what was requested, what did the locker platform do, what remains outstanding, and who owns the next step? Explore Vpod’s ServiceNow integration page for the published connection and scope the particular catalog or incident workflow with the service owner.
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TOPdesk and facilities or IT service desks
TOPdesk can connect a locker service to an organisation’s existing service desk approach. This matters when employees already use the desk to request equipment, report a problem, or ask for support. A well-scoped integration can pass an actionable request to the team responsible for the locker or asset workflow and return status that helps the requester understand what happens next.
Start by documenting the current service path, including the request form, approvals, assignment group, fulfilment and closure criteria. Determine where locker allocation belongs. If it is provisioned automatically, the service desk still needs a way to see the result. If an operator fulfils it manually, the integration should make the next action and ownership explicit rather than adding another hidden queue.
When a locker is unavailable, the ticket should carry enough information for a support team to locate the asset or compartment and diagnose the issue without exposing more user information than necessary. Test duplicate requests, cancellation, reassignment and out-of-hours escalation. Vpod’s TOPdesk integration page is the direct route into the existing workflow.
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Workplace platforms: Eptura, YAROOMS, Smart Spaces and GoBright
Workplace platforms can provide useful context about where and when people expect to be on site. Vpod lists Eptura, YAROOMS, Smart Spaces and GoBright in the workplace and service category. Depending on the configured integration and business rules, a booking or attendance signal may inform how a locker service is allocated, presented or measured.
Avoid assuming that a desk booking equals a locker entitlement. The organisation must choose whether storage is assigned with a desk, offered for a day, reserved in a zone, or available as a separate service. Define the relationship among booking dates, working hours, attendance updates, cancellation and late arrival. The locker workflow should remain understandable if a booking changes after an allocation has been made.
These platforms also create an opportunity to make workplace services feel coherent. An employee may use one established workplace journey to plan a visit, arrive, access storage and return equipment. The integration should remove repetitive steps while preserving clear choices when no suitable locker is available. Browse Vpod’s Eptura, YAROOMS, Smart Spaces and GoBright pages.
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Facilities management and FacilityOS
Facilities teams need a view of the service, its condition and the work required to keep it available. A locker may support a workplace task, package handover or equipment exchange; facilities management may own its physical location, maintenance response or service level. Integration makes sense when a real operating action can be created, assigned, tracked and closed through the systems the team already uses.
FacilityOS is referenced by Vpod in the connected parcel workflow, alongside LogisticsOS, for label capture, recipient matching, allocation, notification and proof of collection. This is a concrete example of how facilities and logistics context can meet at the locker handoff. Treat the named systems and step-by-step functions as scope-specific: verify the current configuration and deployment before promising a particular data flow.
Define the facilities record that is authoritative for each locker bank: location, asset identifier, condition, maintenance owner and service window. Link a fault or planned maintenance action to the bank and, where possible, the affected compartment. Ensure the service desk can distinguish a hardware problem from an identity, payment or network issue. Vpod’s parcel-locker and integration pages provide a starting point for this connected operating model.
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Parcel, mailroom and LogisticsOS workflows
A parcel workflow spans several organisations and events. A carrier delivers an item; a label or delivery record identifies the recipient; the locker service selects a suitable compartment; the recipient receives a collection instruction; and collection closes the handover. When each step is recorded with the same parcel reference, teams can investigate exceptions without relying on handwritten notes or personal inboxes.
Agree how recipient matching works, what happens with an unreadable label, whether a parcel can be rerouted, which notification channel is used and when an uncollected parcel is escalated. The system also needs policies for oversize items, multiple packages, a full locker bank, returns, failed authentication and authorised staff retrieval. These rules are part of the service design and should not be postponed until user testing.
Vpod’s site describes a connected FacilityOS and LogisticsOS parcel workflow linking label capture, recipient matching, locker allocation, notification and proof of collection. The parcel locker solution and Parcel Management APIs pages are relevant routes. Map the actual carrier, property and facilities responsibilities before selecting the required interface.
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Payments: Adyen, Worldline and transaction state
Payments and storage can be linked for visitor, venue, retail or paid rental services. Vpod lists Adyen and Worldline in its payment pathways. The integration design needs a clear distinction between the payment provider’s transaction state and the locker platform’s service state: payment authorised, locker allocated, access used, booking expired and refund completed are different events.
Set the rules for price display, taxes, confirmation, voids, partial refunds, cancellations and reconciliation before implementation. If access depends on successful payment, decide what happens when a payment is pending, declined or reversed after the locker is used. The customer communication should match the authoritative transaction state. Finance needs a record that can reconcile the locker service to the payment reference without receiving raw payment credentials.
Use the payment provider’s supported flow and security controls, and minimise the cardholder data handled by the locker service. The Vpod Adyen and Worldline pages describe the published integration pathways. Involve finance, customer operations, security and the payment owner so disputes, refunds and settlement exceptions have a named process.
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Apple Wallet and digital passes
A digital pass can make a locker credential easier to retrieve at the moment it is needed. The design should explain what the pass represents: identity, entitlement, booking confirmation or a time-limited access token. Those concepts are not identical. If the user’s booking changes, the pass may need to update, expire or be replaced in coordination with the system that owns the service.
Choose a pass lifecycle deliberately. Define issue, delivery, activation, expiry, revocation and recovery. Consider a device that is offline, replaced or shared; a pass shown by the wrong person; or a customer who cannot use a smartphone. A digital pass should improve the journey while retaining an accessible alternative and a support route for the situations the normal path cannot handle.
Keep sensitive information out of the visible pass unless it is necessary. Avoid treating possession of a pass as proof of every policy condition; check the relevant entitlement and time window when access is requested. Vpod’s Apple Wallet integration page is the appropriate source for its published pathway. Validate device and pass behaviour on the actual locker and operating environment.
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Venue booking and ticketing APIs
At a venue, locker storage may be part of a wider ticket, booking or guest-service experience. A ticketing or booking API can carry useful context such as an event, visit window or purchase reference. The integration must define whether locker storage is bundled, reserved separately or purchased on site, then connect the customer’s entitlement to a compartment and a valid access period.
The Co-op Live case study shows a digital booking journey that combines secure storage and recorded activity. Vpod describes customers finding, booking, paying for and accessing storage through the venue digital experience, with locker booking made visible in the wider ticket journey. These are practical service-design principles: make the offer easy to discover, keep payment clear, and minimise steps between booking and access.
Plan for event-day peaks and late changes. Decide how a ticket transfer affects a locker reservation, what happens after event postponement, how paid storage is refunded, whether customers may extend a booking and how staff handle exceptional access. See Vpod’s Venue Booking & Ticketing APIs page and Co-op Live case study.
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Asset management and equipment exchange
Smart lockers can support controlled handovers for laptops, devices, tools, keys, uniforms or other managed equipment. The asset system may own the item’s identifier and status; the locker service provides secure storage and a recorded physical handoff. Connecting these records helps teams understand whether the asset was stocked, collected, returned or moved into a service process.
Do not make the compartment the asset record. A compartment can hold a changing set of items, while one item can move among people and locations over time. Use stable asset identifiers, record the person or team responsible for each handoff, and define what happens when an item is returned to the wrong bank, a device is damaged, or stock is overdue.
A good workflow covers the whole lifecycle: request, approval, preparation, deposit, notification, collection, return, inspection and replenishment. For higher-value equipment, add the controls appropriate to the risk, such as restricted zones, dual review, serial-number capture or additional identity verification. The Vpod smart-locker platform supports several use cases; use its asset locker solution and integration directory to frame the service.
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Data, identifiers and event records
Connected services produce data that can help operations, but only if each field has a clear purpose and owner. Typical records may describe an allocation, credential attempt, compartment, deposit, collection, payment reference, request, site or exception. Agree which system creates each record, which system may amend it and what should happen when records conflict.
Use consistent identifiers and timestamps to trace a journey across systems. A correlation identifier can link requests and events without putting personal data into every message. Location and locker-bank codes should use a controlled vocabulary, especially for estates spanning several buildings. Document timezone handling, event ordering and retention so that support teams can reliably reconstruct what happened.
Apply data minimisation. Send an employee or recipient identifier only where it is needed to complete the workflow; do not copy full HR, directory, payment or visitor profiles by default. Define which event fields are suitable for analytics, which require restricted access and which should be deleted or aggregated after the operational need ends. Involve the data protection owner and service team early.
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Reporting and operational insight
Reporting should answer a decision, not merely display activity. Workplace teams may need to understand allocation and utilisation by zone. Facilities may need availability and faults. Logistics teams may need uncollected parcels and handover status. Finance may need paid transactions and refunds. Each audience needs a view with a defined update interval, denominator and owner.
Agree how utilisation is calculated. Distinguish an assigned compartment from an occupied one, and an active booking from a completed use. A locker wall with a low average may still experience a shortage during a peak period; a high average may reflect oversizing or a narrow sample. Pair summary measures with site context, capacity, service hours and the period being compared.
Operational reporting also needs exception measures: failed access, duplicate requests, manual intervention, extended bookings, unresolved faults and overdue collections. Make a report actionable by linking it to the team and process that can change the result. Review access permissions for dashboards and exports, and avoid combining personal activity with broad workplace analytics unless the purpose and safeguards are clear.
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Network architecture and availability
Network design determines which parts of a smart locker service can communicate, where management traffic flows and how the deployment behaves when connectivity is limited. The network owner should review the site design, outbound and inbound requirements, name resolution, certificate handling, time synchronisation and any segmentation needed for locker equipment and management services.
A diagram should show the locker controller or terminal, the cloud management platform, identity or booking services, notification channels and any local building systems. Mark trust boundaries, direction of traffic, authentication method, data type and operational owner. Confirm how software updates are delivered, how devices report health and what a site team can do during a planned or unexpected outage.
Define service continuity rather than assuming all connected steps are always online. Can a customer collect a parcel if a booking service is temporarily unavailable? Which actions may be safely queued? How are duplicate events reconciled after recovery? What local staff procedure applies? Vpod and the customer IT team should document the deployment-specific network requirements, failure mode and escalation route before rollout.
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Security, privacy and access governance
Locker integrations can handle identity, access and operational data, so security must be designed across the full journey. Identify the data owner, system owners, administrators, integration credentials, event viewers and support providers. Apply least privilege to each role and limit credentials to the environment and actions required for the connection. Rotate secrets using an agreed process and review access regularly.
Threat-model both digital and physical actions. Consider stolen credentials, replayed codes, guessed PINs, tailgating, unattended parcels, operator misuse, device tampering and delayed revocation. Controls may include short token lifetimes, rate limits, event monitoring, restricted administration, door sensors, documented overrides or additional checks. Choose proportionate controls for the service and asset, then test that they work in realistic conditions.
Privacy is part of security. Explain what activity is recorded, why it is required, who may access it, how long records are kept and how a person can request help. Separate operational records from unrelated monitoring. Review vendor and integration responsibilities, incident notification, data location and retention with the organisation’s security and privacy teams before production access is enabled.
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Exception handling and recovery
Exceptions are ordinary operating conditions that the design should handle visibly. A parcel label may be unreadable, a workplace booking may change, an account may be disabled, a payment may fail, or a door may not report its expected state. Each exception needs an owner, a clear customer response and a record of the action taken.
Create an exception catalogue with trigger, customer impact, automated response, manual action, escalation time and closure condition. A recoverable error should not leave a hidden allocation that blocks capacity. A security concern should not be silently retried as if it were a transient network problem. Keep the user-facing message useful and avoid exposing internal security details that could help an attacker.
Test the recovery path with the teams who will operate it. Simulate an unavailable identity source, a full locker bank, a delayed notification, a late collection, a refund after cancellation and a maintenance lockout. Confirm that events are not lost, duplicate requests are safe and there is a way to reconcile uncertain state. A short, rehearsed recovery procedure is more valuable than a lengthy list nobody has tested.
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Implementation, testing and pilot design
A practical integration project begins with workflow discovery, not code. Bring together the service owner, facilities or workplace team, security, identity, network, finance where relevant, and the Vpod implementation team. Agree the desired journey, source of truth, users, sites, capacity, credentials, data, exception handling, support and measurable acceptance criteria.
Separate functional testing from physical-site testing. A test account can confirm identity and API behaviour; the installed reader, network, doors and signage confirm that the real user journey works. Cover access success, denial, revocation, capacity, cancellation, collection, payment reversal where relevant, offline conditions and operator override. Record expected and actual results and assign remediation owners.
Pilot with a representative location and a real but manageable user group. Include normal and peak usage, accessibility feedback and support coverage. Set success thresholds before launch, such as completion rate, uncollected items, resolution time, manual interventions and user satisfaction. At the pilot review, decide what must change before expanding and what should be monitored during rollout.
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Governance, support and change control
Integration ownership persists after launch. Assign a business service owner, a technical owner for each connected system and a contact for Vpod support. Document who approves changes, who monitors failures, who reviews access and who communicates service status to users. Avoid a design where every incident is sent to a general inbox without a triage route.
Change control should cover API versions, identity attribute changes, credential configuration, workplace rules, prices, network policy, locker firmware or software, and the addition of a new site. Define how changes are tested, who signs off and how rollback works. Coordinate changes that affect multiple vendors, and retain a versioned record of integration configuration and support contacts.
Review service performance and business outcomes on an agreed cadence. Compare locations consistently, examine exceptions, check that access remains appropriate and close support trends with a specific owner. Where the workflow changes, update training and customer communication. The integration is part of the service, so its operating documentation should be available to the people who actually resolve requests.
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Case study: connected venue storage at Co-op Live
Co-op Live demonstrates how a high-volume guest storage service can connect digital discovery, booking, payment, locker access and recorded activity. The Vpod case study describes a customer journey in which people can find, book, pay for and access storage through the venue’s digital experience. This lets the locker service form part of the wider visit rather than a separate queue at a staffed counter.
The implementation also illustrates why the integration conversation involves more than ticketing. Venue operations need reliable capacity, customer services need clear instructions, finance needs transaction and refund visibility, and security needs controlled access and usable event records. A service should work for a guest arriving at a busy moment as well as for the staff member who has to resolve an exception.
Vpod reports the Co-op Live installation at 368 lockers and a measurable commercial outcome on its case-study collection. Use the published Co-op Live case study and the best-practice video to explore its venue workflow. Treat the customer’s details as an example; each site needs its own capacity and integration design.
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Case study: workplace and asset workflows
Vpod’s global FMCG case study describes a multi-site programme supporting hybrid workplace storage and IT-asset workflows. This is a useful lens for integration planning because the service has to work across offices, user groups, equipment processes and local operational realities. A pattern that works at one headquarters may need different roles, support coverage or locker capacity in a regional site.
For IT equipment, identify how a request becomes an approved fulfilment task, how a specific device is associated with the handoff, and how the asset record changes when it is collected or returned. For workplace storage, determine how attendance or site context affects access. The same locker bank can support more than one workflow only when rules and ownership remain clear.
The global FMCG smart locker case study provides the published Vpod example. Use it to ask practical questions about identity lifecycle, item traceability, site-level administration, replenishment and central reporting. The case is evidence of a deployment context, not a guarantee that every organisation should use the same locker mix or workflow.
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Choosing the right integration path
The correct integration is the one that removes friction from a defined workflow while preserving the systems and controls your organisation relies on. Start with the business trigger. Identify the source of truth, the user, the resource being assigned, the credential, the event record and the exception owner. Then compare that map to the closest Vpod partner pathway.
If the integration hub already lists the system, use its dedicated page to understand the published route and questions to resolve. If it does not, describe the required data and action rather than assuming a connector exists. Vpod may be able to discuss a partner or API approach, but a discovery conversation should confirm scope, ownership, dependencies, effort and commercial terms.
For the physical solution and platform context, return to Vpod Smart Lockers. For named partners and connected categories, use the Smart Locker Integrations hub. To discuss a specific environment, share the current workflow, affected systems, preferred credential, locations, volumes, service hours and any security or network constraints.
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Storage becomes
part of the visit.
Co-op Live connects digital discovery, booking, payment, secure storage and recorded activity in a high-volume venue journey. See how the service is designed around the guest and operating team.
Read the Co-op Live case study ↗Watch the Vpod best-practice video ↗Take the next step
Make the physical handoff
part of the connected process.
Start with the workflow, the systems it depends on and the people who will run it.